Return & Refund Policy

We at Ashra Elegance strive to provide the best shopping experience.

Returns:

• Return requests are accepted within 7 days of delivery.

• Items must be unused, in original condition and packaging.

• Email your return request to ashraelegance@gmail.com with your order number and issue.

Refunds:

• Upon receiving and inspecting the returned item, your refund will be initiated within 7 working days.

• Refunds are processed to the original payment method.

• Shipping charges are non-refundable unless the item is defective or incorrect.

Note: Certain personal care or customized products may not be eligible for returns.